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FAQ

Frequently Asked Questions

1. First, we have to take a look at the width of our forehead. If the forehead is longer and wider in the court, then the side of the hair when wearing a wig.

2. Wrap your hair well, fix it with clips on the outside of the hair, and tidy it up.

3. Put the wig on in the order from front to back, first hold the front end with your forehead, and pull the wig back with both hands. All the way to own...

4. Look carefully to see if there is any broken hair exposed outside, and put the broken hair exposed outside.

5.Comb the wig, tidy the wig, pay special attention to the wig at the ear position, and comb it well.

Yes! All of them are available with prescription.

Due to variable factors such as light, camera lens filters, surrounding colors, makeup, etc., the color of the wig may be different and look different. Such a situation should be acceptable.

1. Cover the washed wig with a hair net and put it into a sealable plastic bag with good air permeability (the bag has a small round hole).

Ordinary plastic bags, you can use a needle to pierce the bag a few holes.

2. Avoid sun exposure and damp environment, pay attention to dust.

3. If you wear it often, you should also spray a little (don't spray too much) care solution.

4. In the initial use of the headgear, it is slightly tight-a little better, because the headgear will be looser than the original after a long time of use. When you want to take it off just remove it from front to back.

Our staffs work speedily to get all orders processed and shipped out,therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item and color.

Please make sure all the information is correct when you checkout.

It will take 10-20 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.

For more information, please check our Shipping Policy.

1.All of placed orders will be processed and dispatched within 48 hours.Some items with high prescription and shortage may expereince possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.

2.Get your tracking number through your own account, and Track your Order HERE 


It is a pity that we do not provide exchange service for anyone. If  your order have any faulty or issue,  contact us within 24 hours once you get the parcel.

Please turn to Return/Refund Policy and get more details.

Our customer service team will solve your problems as soon as possible.

If the goods have any faulty and issue with your order when you get the parcel,contact us within 24 hours!

Please enclose the picture and tell us the details of issue,we will check and solve it for you as soon as possible.